If you're having a bad day, don't bother reading this. If I could lock this thread, I would, because I'm certain that it won't change the current circumstances and any dialog that might result will not be satisfactory to anyone.
This post is not about birds, volcanoes, or HVAC systems. I've spent 40 minutes typing on glass this week. I'm so frustrated that I spent more time typing on glass to complain about it.
Suppose you paid a doctor who claimed that he could treat your headache. The doctor discovers that the treatment is not effective. But after 2 years, the doctor has developed a treatment that alleviates 90% of patients' symptoms.
Suppose the doctor refuses to give you the treatment you paid for 2 years ago, not because a 90% reduction in suffering isn't good enough for the patient but because it's not good enough for the doctor. The doctor doesn't care that the treatment could alleviate 90% of the symptoms for the patient that paid for treatment, he cares about eradicating headaches. So the patient must continue to endure the full effect of the headache because any pain reduction less than 100% is not acceptible to the doctor. Meanwhile, patients that the doctor did choose to treat proclaim how great the treatment is and how it is worth the wait (no matter how well-intentioned that sentiment is, it will never not be condescending). The rest of the patients are still living with a headache.
I know this isn't a perfect analogy. I know complaining will result in nothing. This is a rant (see the title?). I might get a reply from a customer defending a corporation against yet another frustrated customer and, maybe, platitudes about Apple and Tesla and what drives WayTools to GR (if this is all you have to offer, then please don't respond; we've already heard it). Maybe someone will say they understand that we want the latest gadget. But this isn't about consumerism. The TextBlade is a tool that by all public accounts, exceeds the expectations of its users. It's a tool that has the potential to make me more effective and eliminate the constant headache of dealing with inferior input devices to do my work, relieving me of a burden. For the past year, we've heard nothing but good things about the TextBlade. If the TextBlade is more than good enough for the priveleged few, why isn't it good enough for the rest of us who've been waiting nearly 4 years?
If there haven't been hardware changes for a year, the code is stable, and the remaining changes can be accomplished with firmware updates, why not send TextBlades to the customers who've already been waiting for years? I'm not taking asking for immediate general release. I don't need a call from the CEO, explaining all the features. Don't ship it in a retail package. Don't tell me what the pre-order bonus is. I'll sign a NDA. I'll pay for shipping. With ongoing release delays of indeterminable length, why not give this option to us?
I know I'm free to cancel my order. I know WayTools might decide to cancel my order. I know I am free to buy another keyboard for my phone, but I already carry 2 keyboards every day. I'm trying to replace my collection not make it bigger.