Yep, Ormarmd did exaggerate quite a bit on his numbers. When I read it (I was still in bed) I planned to address those points myself. It's what I do - because I think criticism or differences of opinion are fine but no need to exaggerate. In my opinion, besides being wrong to do so, it actually weakens the criticism.
But I also disagree with your response, which I'll get to in a moment. First, a little correction on Ormarmd's numbers since that was what I planned anyway. I could be off on some of mine too - either by forgetting or being outdated.
It wasn't 1 million original orders based on the matching school program. It was a million dollars in orders (10,000 orders times $100). We were told that goal was reached in two days. I don't believe we have anything to judge how many more orders they have gotten. I would certainly expect thousands, but has it gotten into the "million" category? No idea. However, this is something Waytools could elaborate on. Oh, I would never expect any kind of precise figures, but I'd be interested even if it is just to know if it is in the hundreds of thousands or something. Not as important as knowing progress towards shipping, of course.
The hundreds of employees in 3 continents is something I'm not sure of at all. I think early in Treg something was said about people working on it, but I don't recall anything very specific. So there is another item WT could clarify, though not as important as progress reports!
I think the pictures showed hundreds of units. Someone counted them. Not sure of the number (600+ sounds familiar to me though). Of course, we don't know how many TREG units are out. First release was "hundreds" and we pretty much adopted the idea that that means at least 200. Could be much more or not. And we know they added more, at least from the forum. I think we started with around 20 with the first release and are now up to about 60. Did the non-forum treg members also increase? No idea. So, another item that could be clarified somewhat.
WT never said they have thousands of TREG units. WT never said more than "hundreds". So, really, Ormarmd shouldn't complain about "stretched truth and alternative facts" because he is using them himself.
Finally, there have been a lot of pics of TREG units here so I don't know what that is about.
HOWEVER, the post, while inaccurate, wasn't particularly mean-spirited as some have been. Sounded like an ordinary frustrated customer who, yeah, overstated his complaint. But such things are easily corrected.
I do NOT think it should have led to a suggestion that he take a refund.
We Treg testers know you are working to get the details right, that no one has done something like this before, etc. We've said it, you've said it. I have no disagreement with those statements.
But people waiting not only for 2 years but also for some NEW information on progress need more than that. Essentially it is "old news" and not something they can evaluate towards progress. It could be said the first day all the way to the day before shipping.
They need more than that. Personally, I think they deserve more. At the same time I can see how many things I'd like to know would not be revealed. I just can't see how more hasn't been in recent months.
Hoping for the best.