Well, IF the user stats are correct and looking at everyone who is listed as with at least one visit, there have been 118 in the past week. 180 or so in the past month. 240 in the past 3 months.
Don’t know how meaningful that is, but certainly few are posting which I think is mostly a sign of disappointment. Some of which cancel. Some just let it ride but aren’t hopeful.
The ball is in @waytools court. From the outside looking in, people see the many delays but, perhaps more importantly, even if they assume there are some technical issues that are just tough to solve, they also see ever more times where it is another 3 months, over and over. And the same for the big tech update which went from being 1 day a way (two days in a row), but that was almost 10 months ago!
Hard for them to get excited with that pattern staring them in the face.
IOW, get out an update that gives some idea of progress. And I think it would be wise to send a treg unit out to at least someone (I’ve recommended @verxion before) - maybe 2-3 treggers. The reason is simple. A small number won’t stress their process, but it might give them an early catch on some problem. And, it would mean at least someone outside of WT could give some feedback here.
Sure, it would be expected that you may tell them not to say too much, since it isn’t ready for full treg testing yet. But they could still give general impressions, such as:
“The new firmware does some things faster than the old (turn on, jump).”
“The typing feel is just as good and responsive.”
“It seems like most things are working as well as the old firmware, at least, but there are a couple issues they will need to solve” (whether or not they can reveal what those things are would be up to what WT says is okay to reveal).
Related to the above paragraph, if allowed it might say, “Bluetooth connection seems more stable than the previous version, though, as with all BT, it isn’t 100% dependable. I might get a disconnect once a week where in my environment before it might happen several times a week.”
Now, WT has addressed some of this, though sometimes in rather vague ways. That’s not the point. The point is that this info would be coming from someone outside of WT. That can be more important that what comes from WT in various ways.